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Complaints procedure for Moray community councils

Complaints procedure for Moray community councils

Press releases   •   Jan 26, 2017 14:12 GMT

A complaints procedure for community councils in Moray had been held up as an example of best practice by a Scottish Government minister.

Documents 2 hits

How to Complain Leaflet

How to Complain Leaflet

Documents   •   Sep 08, 2015 11:56 BST

The Moray Council is committed to providing high-quality customer services. We value complaints and use information to help us improve our services. If something goes wrong or you are dissatisfied with our services, please tell us. This leaflet describes our complaints process and how to make a complaint. It also tells you about our service standards and what you can expect from us.

A Guide to Care Complaints Leaflet

A Guide to Care Complaints Leaflet

Documents   •   Sep 08, 2015 11:49 BST

The Moray Council is committed to providing high-quality customer services. We value complaints and use information from them to help us improve our services. This leaflet describes our complaints process and how to make a complaint. It also tells you about our service standards and what you can expect from us.